Refund Policy

1. Introduction

Welcome to PlayMaxTV. We are committed to providing the best possible streaming service and customer experience. However, we understand that there may be times when our service does not meet your expectations. This document outlines the terms and conditions for obtaining a refund from PlayMaxTV.

2. Non-Refundable Policy After Activation

After the activation of your subscription, we do not offer refunds or make any changes. At PlayMaxTV, we are responsible only for the activation of the subscription for the agreed period. Proof of activation will be provided as confirmation.

• We highly recommend purchasing a trial product before committing to a full subscription to ensure our service meets your needs.

3. Eligibility for Refund

Our refund policy applies to all purchases made on the PlayMaxTV website prior to activation. To be eligible for a refund, the following conditions must be met:

• The refund request must be made before the activation of the service.
• The customer must provide proof and evidence of issues with the purchased service.
• A valid reason for the refund request must be provided.
• The request must be submitted through our customer support team.

4. Process for Refund

To request a refund before activation, contact our customer support team. The request will be reviewed within five (5) business days and processed through the original payment method upon approval.

5. Exceptions & Non-Refundable Items

Refunds will not be approved if the customer fails to provide a valid reason, requests a refund after activation, or violates our Terms and Conditions.

• All trial products are non-refundable.
• All reseller products are non-refundable.
• Payments for automatic recurring subscriptions are non-refundable.

If you have any questions or concerns regarding the refund policy, please contact us through our website.

If you have any questions regarding our refund policy, please contact us at: [email protected]